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Dental Practice FAQs

🦷 Southwest Dental Laboratory – FAQs for Dental Practices

Who are we, and what makes Southwest Dental Laboratory stand out?

​​Southwest Dental Laboratory is a family-run lab established in 2010 that specialises in prosthetics and orthodontics—dentures, aligners, retainers, and more—with an in-house digital lab. We’re GDC, MHRA and MDR compliant, offering premium materials and CAD/CAM workflows with scanners like 3Shape, iTero, and MeditLink.

Find out more here 

What dental services do we offer to practices?

  • Prosthetics: Acrylic, chrome, flexible Valplast dentures, repairs, and additions

  • Orthodontics: Removable appliances ,Twin Block, Essix/Hawley retainers, bonded retainers

  • Digital: In‑house scanning, digital models, integration with major scanners

  • Splints & Trays: Night guards, sports gum shields, anti-snoring devices, whitening trays

Find out more here 

Can we get daily pickups and next-day delivery?

Yes—we collect cases daily from your practice and offer next-day delivery on repairs, additions, and some week-between-stage work.

Find out more here 

Do you offer emergency or same-day denture repairs privately?

Absolutely. Our "while‑you‑wait" denture repair service can fix cracks, breaks, or emergency issues in under an hour on the same day, reducing clinical demand and giving patients quicker access to care.

Find out more here 

Who will we work with from your team?

  • Peter, Lead Dental Technician, with 27 years of experience in prosthetics, orthodontics, and digital CAD/CAM fabrication
     

  • Rachel, Client Relationship Director (18 years' experience), who handles onboarding, digital integration, and ongoing support
     

​​Southwest Dental Laboratory is a family-run lab established in 2010 that specialises in prosthetics and orthodontics—dentures, aligners, retainers, and more—with an in-house digital lab. We’re GDC, MHRA and MDR compliant, offering premium materials and CAD/CAM workflows with scanners like 3Shape, iTero, and MeditLink.

Find out more here 

How much do our dental lab services cost?

Our pricing is competitive and transparent, with options tailored to NHS and private practices. Whether you're looking for acrylic dentures, Valplast flexible solutions, or night guards, we provide detailed quotes with no hidden fees. Contact us for a current price list or to discuss volume-based discounts for practices.

📞 Call us at 01373 476 648 or email info@southwestdentallab.net for custom pricing options.

Find out more here 

How do we ensure quality and compliance?

We adhere strictly to GDC, MHRA, and MDR standards. Our lab uses certified materials and approved suppliers and ensures precision for patient comfort and minimal chairside adjustments. We are also proud members of the Dental Lab Association and Dental Technologist.

Find out more here 

Ready to Partner?

  • Contact us via phone 01373 476 648 or email (info@southwestdentallab.net) to set up a practice visit or onboarding call 
    Discuss your needs (prosthetics, orthodontics, digital workflows).

  • We arrange daily pickups, introduce you to instant messaging case support, and integrate your scanners if needed.

​​

Find out more here 

Do we offer trial periods or test cases for new dentist clients?

Yes, we welcome new practices to send a trial case to evaluate our craftsmanship and turnaround. Whether it’s a single denture setup or an ortho appliance, we’re confident in the quality and consistency of our work.

🎯 Start with a no-obligation trial—just reach out to discuss your needs.

Find out more here 

Where is Southwest Dental Laboratory located, and what areas do we cover?

Southwest Dental Laboratory is conveniently located in Frome, Somerset covering the South West and Wiltshire and we also can cover out of area requests.

  • Bath

  • Frome

  • Radstock

  • Midsomer Norton

  • Trowbridge

  • Westbury

  • Warminster

  • Shepton Mallet

  • Melksham

  • Bradford-on-Avon

  • And all surrounding villages in Somerset and Wiltshire

Do we Offer A Postal Service - Out of Area?

Contact us directly, to dicuss your postal requirements and we can look to accomdate these.​​

Find out more here 

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