Meet the Team
Meet our Lead Dental Technician:
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Peter has over 27 years of experience and is a fully qualified Dental Technician with a Higher National Certificate in Dental Technology. He has been running his own successful dental laboratory for over twenty years, providing prosthetics and orthodontics services in the Southwest.
What He Brings to the Table
Expertise:
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Prosthetics: Skilled in crafting full and partial dentures, ensuring optimal fit and aesthetic appeal. This involves precise measurements, accurate impressions, and meticulous attention to detail to replicate the natural contours and function of the patient's oral structures.
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Orthodontics: Experienced in designing and fabricating various orthodontic appliances, including braces and retainers, tailored to individual patient needs. This requires a deep understanding of dental alignment principles and the ability to translate clinical requirements into functional appliances.
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Digital Dentistry: Using CAD/CAM and digital workflows to enhance precision and efficiency in dental appliance fabrication. This modern approach allows for more accurate fittings and quicker turnaround times.
Approach:
Peter is committed to delivering high-quality removable appliances, working under the MHRA and MDR requirements to ensure each appliance is made safely and meets the patient's specific requirements, combining technical expertise with a keen eye for detail.
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Meet our Client Relationship Director:
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With over 18 years of experience in managing both Public/NHS and private sector contracts, Rachel brings a wealth of expertise in fostering strong client partnerships and delivering tailored digital solutions. Her extensive background spans strategic account management, digital transformation, and operational efficiency, making her a pivotal force in our client engagement efforts.
What She Brings to the Table
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Proven Track Record: Successfully managed complex contracts across public and private sectors, ensuring seamless service delivery and client satisfaction.
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Digital Transformation Expertise: Specialises in implementing innovative digital solutions that streamline workflows, enhance efficiency, and drive business growth.
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Strategic Vision: Develops and executes business strategies that align with client objectives, fostering long-term partnerships and mutual success.
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Client-Centric Approach: Dedicated to understanding client needs and delivering customised solutions that exceed expectations.
Approach:
Driven by a commitment to regulatory compliance, she ensures all client interactions and laboratory processes align with industry standards, including MHRA, MDR and GDC requirements. Rachel also leads the lab’s efforts in business growth and strategic development, identifying opportunities to expand services and improve efficiency while maintaining the highest standards of quality and service.
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Approachable, knowledgeable, and solutions-focused, Rachel is your point of contact for anything from onboarding and case coordination to ongoing support. She is passionate about helping practices thrive through clear communication, tailored solutions, and a collaborative approach.
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